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What this is: A monthly calculator for the seven metrics that reveal whether the business is becoming more efficient, not just bigger.

Used in: Volume 27, Chapter 3: Monthly and Growth Metrics

Month:

Trend updates automatically once This Month and Last Month are both filled in.

MetricFormulaThis MonthLast MonthTrend
Monthly revenueTotal sales this month
Customer acquisition costMarketing + sales spend ÷ new customers
Average order valueTotal revenue ÷ number of orders
Employee productivityRevenue ÷ number of employees
Machine utilizationRunning time ÷ available time
Profit per employeeNet profit ÷ number of employees
Profit per machineNet profit ÷ number of machines

Anything moving the wrong direction, and why:

Sticky Note Tip

Read customer acquisition cost and average order value together, see Chapter 3, Section 3.